Company Overview
Cummins Inc. is a $18 billion, Fortune 200 company and the
world’s largest independent producer and distributor of diesel engines and
related components. Our continued success globally is predicated on
the capability and extent of our product range, our commitment to new
technology and the quality of our people.
Job Outline
· Responsible
for ongoing information technology operations. Work with business unit
customers, Africa IT leaders, other service owners, corporate architecture and
outside suppliers to ensure the delivered services meet cost, quality, and
delivery Targets.
· Direct
plan, coordinate and manage Business Information System and internal IT
operations of Business unit customers, coordinates, and participates in the
delivery of design solutions that are strategic, targeted, engaging and
user-centered Ensure IT continuity plan (ITCP).
· Participates
with the business Customers in forecasting trends and long-term planning,
implements long-term plans and IT solutions; recommends new or revised
standards procedure and policies relating to IT services of business Customers.
· Provides
highly level of support and Business liaison role to the business, and
formulate IT project and roadmap in alignment to Africa ABO strategy.
Key Responsibilities:
· Develops
relationships with key customers.
· Reviews
operations delivery and support metrics.
· Drives
continuous improvement.
· Ensures
ongoing service compliance with all company policies and legal requirements.
· Responsible
for executing IT tactical and strategic High level plans for the Business
Customer
· Analyse
and translate Voice of Customer, the business Customer strategy and
requirements to actionable IT services and solutions.
· Manage
IT services and Solution delivery in alignment with the Business Customer
requirements.
· Manage
expectations, Voice of Customer and IT service support for the Business unit.
· Ensures
proactive engagement with the Business unit, to entrench IT as enabler of
Business processes.
· Seek
innovative mean of improving the Business Customer’s Business processes with
the use of IT tools.
· Leverage
ITFE for service delivery
· Ensure
participation in Business Customers’ meeting and major Business events.
· Communicates
effectively with internal IT Customers to identify needs and evaluate
alternative business solutions and strategies.
· Manage
IT related communication and information forum eg Best practices forum, IT
roadshows, IT publications etc
· Work
with any corporate IT organization to ensure alignment of the Business
Customer’s specific IT objectives
· Communicate
IT roadmaps in terms of front office activities (Apps roll-out, Powerswift,
tools etc)
Required Skills &
Experience:
· IT
Solution Delivery and Service management skills (e.g ITIL® PmBoK ets)
· ITIL
concepts understanding
· GEIT
Concept understanding (eg CoBiT)
· Collaborative
skills
· Stakeholder
Management
· Communication
and presentations skills
· Projects
management (PMBOK)
· Business
Customers and processes understanding
· Information
systems management
· IT
Technical Skills (Infrastructure experience, ERP, BA)
· Back
Office, Front Office and Infrastructures
Compliance and IT security
LI-NG1
Qualifications
· College,
university, or equivalent degree in Information Technology, Business or a
related subject required
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