MultiChoice Nigeria Limited Job for a Terrestrial Operations, Manager

MultiChoice South Africa's activities involve the operation of Pay-Television and internet subscriber platforms. The MultiChoice South Africa group includes the digital satellite Pay-Television business ("DStv"), which has been in operation since 1995.
We are recruiting to fill the position below:


Job Title: Manager, Terrestrial Operations
Location: Nigeria
Job Description 

• We seek to appoint a suitably qualified & dedicated individual to assume the responsibility of Manager: Terrestrial Operations. This position will be based in Lagos, Nigeria.

Context: (Internal and external factors which influence the work environment, taking future conditions and strategic requirements into account) 

• Diverse, multinational organization, participative, empowerment driven culture complex, regulated, competitive industry
• Move to multi-platform delivery of paid content
• Rapid industry change
• Rapid technological change
• Local and international Pay-Tv Industry
• Service providers (program, satellite and terrestrial signal delivery services)

Customers: (Internal and external individuals or groups to whom products, services, programs and information must be provided) 

• Subscribers
• Equipment suppliers
• Service providers local and international
• MC Africa with emphasis on West Africa
• All BTD departments
• GOTv

Out Puts: (Products, services, programs and information which the individual must provide to external individuals or groups, or one another to accomplish the organisation’s mission and strategy)

• Ensure world-class service levels for all Terrestrial Operation broadcast platforms
• Optimized resource utilization (sites, equipment, staff, operational costs )
• Ensure effective implementation of new services and software/hardware on various Broadcast platforms
• Ensure sophisticated monitoring and quality control procedures
• Established and maintained operational recovery processes within Terrestrial Operations
• Manage budget
• Effective communication up & down
• Site lease management, both contractual and financial
• Managed product monitoring (uptime, down time)
• Change control and problem solving processes
• Database management (event and fault logging)
• Streamlined processes and operational efficiency and cost effective delivery
• Standard Operating Procedures
• Established and maintained recovery processes
• Management Reports
• Overall responsibility and ownership and rapid resolution of Terrestrial Operations service issues.
• Established and implemented and maintained operational processes to achieve optimum service levels
• Support Africa based Satellite Operations infrastructure
• Contracts management with service providers
• Ensure Corporate Governance process are followed
• Established Inventory and asset management systems
• Ensure all broadcast platforms conforms to regulatory standards

Competencies (Personal capabilities which are critical to the production of quality outputs)
Functional Requirements: 

• MultiChoice-relevant technology operations knowledge
• Best practices for Head-end operations 
• Best practices for Satellite RF operations
• Computer Literacy
• Best practices for IP Networks
• Best practices for Frequency and Coverage planning and analysis
• Financial knowledge
• MultiChoice knowledge
• Market and Subscriber knowledge
• Channel supplier knowledge
• HR understanding
• IT understanding
• Best practices for Terrestrial RF operations
• Best practices for CA systems
• Best practices for Monitoring practice
• Pay TV Industry
• Analogue and digital television systems
• Effective financial management skills
• Link budget analysis

Behavioural Requirements: 

• Leadership
• Strategic thinking
• Listening
• Service Orientation
• Empathy
• Integrity
• Attention to detail
• Results orientation
• Entrepreneurial spirit
• Drive/energy
• Diplomacy/tact
• Communication – Verbal & Written
• Analytical thinking/problem solving
• Cultural sensitivity
• Risk taking
• Flexibility/adaptability
• Ability to handle stress / work under pressure
• Deadline driven
• Initiative

Qualifications Required: 

• A degree in Engineering or related field.
• 5 years’ experience working at a senior engineering level
• (Essential) High level of experience working in the pay tv industry on satellite and digital terrestrial platforms.

How to Apply
Interested and qualified candidates should:
Click here to apply