Vacancy for Head Of (IT) Information Technology at an ICT Company

Title of Job: Head Of (IT) Information Technology	Location of Job (UNIT) Technology Development
Position Start Date: Immediately
Number of Subordinates: 1	Reports to: Managing Director
INDUSTRY
An ICT Company is seeking applications from qualified nationals for the following position: SUMMARY; Job Type: Full Time   Qualification: BA/BSc/HND  MA/MSc/MBA Experience: 6 years Location: Abuja Job Field: Information Technology (IT) Qualifications: BS/BA degree in Engineering, Information Technology, Computer Science or its recognized equivalent with 6 years. Candidate must possess Microsoft Certified Systems Engineer (MCSE) and/or Cisco Certified Network Associate (CCNA) certifications. Demonstrated success in multicultural environments is an advantage. Experience with a multi-site network (at least 3 sites) with a minimum of 200 users is highly desirable. Good communication and interpersonal skills is required. Prior experience in an ICT-based environment is highly desirable. Problem solving, stress management and time management skills are required. Proficient at using Microsoft office software: World Wide Web (internet), MS Word, Excel, PowerPoint, Outlook, etc. Written and spoken fluency in English is required.
Role Responsibility
The IT Assistant would provide support for the Abuja office. Maintaining and updating the fault management systems throughout the Incident lifecycle. Troubleshoot and analyze application and database logs and configuration files. Integrate Virtual Top Up application with third-party applications/dependencies such as SMSC (Short Message Service Centre), intelligent network (IN). Provide network documentation Processing of client change requests Involved in proactive bug detection and analysis (root cause/scenario/workaround/fix) Automating manual processes using 3rd party tools, applications Actively involved in front end, non-technical back office, administrative and financial administrative system setup Ensure faults are escalated and resolved within the client’s contracted Service Level Involved in data reconciliation activities with third-party applications/solutions Drawing up and defending change plans at change control board (CCB) meetings Unix shell scripting and Windows Batch Scripting Proactive Monitoring of client networks Perform System DR (Disaster Recovery) failover operations Write SQL queries to generate report for the business in order for them to take important business decisions Troubleshoot network connectivity issues between Virtual Top Up servers and third party servers Proactive system monitoring. Excellent communication skill in English. Other Responsibilities Continuously update website information to ensure it is relevant. Ensure safe and proper custody and maintenance of company assets. Any other duties suitable to task and commensurate with ability. Method of Application Interested applicants for this position MUST submit the following documents A current resume or curriculum vitae (CV) listing all previous job responsibilities AND A cover letter To following e-mail address: careers@dcp.com.ng Please reference the job title and location on the cover letter and resume /CV. Only short-listed candidates will be contacted.