Customer Service Representatives at System Waves Technologies

System Waves Technologies is a subsidiary of Superstakers Entertainment Company. System Waves Technologies is an information and Communications Technology (ICT) firm located in the heart of Lagos, Nigeria.

We are presently recruiting to fill the position below:

Job Title: Customer Service Representatives  
Location: Lagos

Job description

• Greet customers warmly and ascertain problem or reason for calling.
• Inform customer of deals and promotions.
• Advise on company information.
• Use telephones to reach out to customers.
• Close out or open call records.
• Handle changes in policies or renewals.
• Work with customer service manager to ensure proper customer service is being delivered.
• Compile reports on overall customer satisfaction.
• Suggest solutions when a product malfunctions.
• Place or cancel orders.

Requirements

• A degree/HND in English Language, Mass communication, Literature-in-English,  Journalism, History and International Relation or any other related course of study
• A minimum of 1yr working experience
• Must be resident in Lagos

Desired skills

• Good communication skill
• Problem solving skill
• Understanding
• Good interpersonal Relation skill
• Patience

How to Apply

All qualified applicants should send their resumes and applications tohr@systemwavestech.com