Typical job description for an Automotive Service Advisor
1) Greets customers, schedules service appointments and receives vehicle information
2) Listens to requests of the service desired and explains the repair or service order
3) Generates profit by selling service, repairs and parts
4) Estimates the cost and time needed to do the repair
5) Deals with customer account status and methods of payments
6) Handles customer complaints and ensures high customer satisfaction standards
7) Promotes service facilities to encourage repeat business
8) Periodically checks on the progress of the vehicle during servicing and contacts the customer when technicians discover additional problems; gets customer approval to do additional work and explains the work performed and the charges being billed
9) Carries out after sales follow ups to build and maintain positive relationships
Interested candidate should apply in person with a copy of her CV at:
Omoregie Motors Nigeria Limited
45 Alhaji Tokan Street,
Alaka Estate, Surulere, Lagos
Near National Stadium
*Call Wisdom on: 0813-201-9116 (8:00 am to 5:00 pm) for further information.
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